Targeting your walkthrough to specific user groups can be essential for personalized product tours.

Here are some common use cases:

  • Welcome tours for first-time users

  • Feature adoption tours for users with specific plans or roles

  • Product tours based on language preferences

  • Guided experiences for returning users to introduce new features


Usetiful offers four primary ways to target walkthroughs:

  1. Using URL Parameters, Plan Tags, or UI Elements

    • Target users based on their URL (e.g., ?plan=premium).

    • Use plan-based tags to display walkthroughs only for specific subscriptions.

    • Identify UI elements to trigger walkthroughs based on user interaction.

    • Learn more about this method here.

  2. Using User ID and Custom User Tags

    • Define a userId tag in your Usetiful script.

    • In the Users section of your Usetiful account, create and assign custom tags to users.

    • This allows targeting based on user attributes like role, subscription, or behavior.

    • Learn more about this method here.

  3. Auto-Segmentation: First-Time vs. Returning Users

  4. Targeting by Language

By leveraging these targeting methods, you can ensure that your walkthroughs reach the right users at the right time, improving user experience and product adoption.