Help Center

Create content 11

• Creating a Product Tour
• Update Product Tour
• Tour Manual Steps
• Tour Automatic Steps
• Tour Settings

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Content Targeting 13

• What Is Page Targeting?
• How to target your element using attribute selectors
• How to Target a Walkthrough to a Specific User Group
• How to target the exact page URL?
• How to target using regular expression?

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Finding Page Elements 4

• Guide to Finding Element Selectors on Your Website Using the Usetiful Plugin
• How to Manually Find Element Selectors Using Chrome DevTools
• How to Work with Dynamic Element Selectors?
• How to Select Elements in a Dropdown menu or Pop-up Modal?

Customize Look & Feel 7

• Customize theme for natural look & feel
• How to improve your Theme with custom CSS
• Welcome new users like Slack
• How to turn modal dialog into a bottom bar announcement
• Adding an Image to Your Usetiful Button Using a Google Drive Link

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Installation 11

• How to Install Usetiful and Start Using Tours
• Using Tags to Segment Users and Customize Tours
• User ID: How it works and how to implement
• How to install Usetiful on WordPress?
• How to install Usetiful on GoHighLevel?

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Preview tours 2

• Preview Content with Usetiful Chrome Extension
• Different Ways to Preview Your Product Tours

Reports 5

• Usetiful Reports
• Analyzing Your Product Tours with Usetiful Reports
• Filter in reports
• Downloading Reports for User Tours Steps, Forms, and Surveys Answers
• Understanding Smart Tips Report

Tips & Tricks 22

• Cover multiple page walkthrough with just one product tour
• How to share Product Tour with URL link?
• How set-up a redirect step for dynamic URL's
• NEW: Progress indicators - circle, step counter and dots
• New: Security - whitelist domains for advanced security

View all 22

User Profile & Custom Segmentation 7

• User Profiles
• How to quick and easy import users into Usetiful
• Auto segmentation: Distinguishing New users from Returning users for enhanced audience targeting
• Custom Segmentation For Better User Targeting
• How to Sync User Activity with HubSpot

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Knowledge Base & Portal 2

• Introducing Knowledge Base
• Knowledge base Portal

Localization 2

• Introduction to Localization module
• How to Translate Your Product Tours

AB experiments 1

• Install your A/B experiment

Add-ons 3

• Run surveys and collect NPS in Usetiful - how to integrate Survio
• Collect email address of your leads from product tours - how to integrate Automizy into Usetiful product tours
• How do I create custom button to run my tour?

FAQ 11

• What is an assist?
• Why Do Views/Assists Differ from the CSV User Count?
• Invite Your Team Members to Your Account
• Browser support
• Spaces

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Troubleshooting 7

• Why is my pointer showing in right bottom corner?
• My tour starts every time - what is the problem?
• How to test your custom events
• Preview is not working, what should I do?
• Testing Usetiful integration

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Data and variables 7

• Send data from Usetiful to any 3rd party service using Zapier
• How to Show Different Product Tours to Different User Segments
• Personalize Content for Your Users
• How to collect data for published tours with Google Analytics
• Anonymous statistics about users

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Integrations 12

• Webhooks
• Calling webhooks within office.com domain
• Integrate Usetiful with Mailchimp
• Google Analytics
• How to add a Usetiful tour to an Intercom message / post

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Installation 3

• User ID for the cross-device support
• Right to left support
• How to Configure Content Security Policies (CSP) on Your Server for Usetiful Installation

Frontend API 4

• FE API: Product Tour functions
• FE API: Checklist functions
• FE API: User functions
• FE API: Assistant functions

A 1

• Aha Moment

C 2

• Checklist
• Customer Relationship Management (CRM)

D 1

• Digital Adoption Platform

F 1

• Features

J 2

• JavaScript
• Jobs To Be Done Framework (JTBD)

N 1

• Net Promoter Score

O 1

• Onboarding Checklist

P 1

• Product Tour

S 2

• Smart Tip
• Single Page Application

T 1

• The User is Drunk

U 7

• User Adoption
• User Churn
• User Experience
• User Flow
• User Interface

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