Help Center

Create content 12

• Creating a Product Tour
• What Is Page Targeting?
• Guide to Finding Element Selectors on Your Website Using the Usetiful Plugin
• Update Product Tour
• Create Smart Tips

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Installation 12

• How to Install Usetiful and Start Using Tours
• Using Tags to Segment Users and Customize Tours
• User ID for cross-device support
• How to install Usetiful on WordPress?
• How to install Usetiful on GoHighLevel?

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Preview tours 2

• Different Ways to Preview Your Product Tours
• Preview Tours with Usetiful Chrome Extension

Tips & Tricks 49

• Cover multiple page walkthrough with just one product tour
• Checklist As a Part of Your User Onboarding
• How to Translate Your Product Tours
• How to target your element using attribute selectors
• How to Target a Walkthrough to a Specific User Group

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Customize Look & Feel 5

• How to improve your Theme with custom CSS
• Customize theme for natural look & feel
• Welcome new users like Slack
• Troubleshooting: Themes with custom CSS
• How to turn modal dialog into a bottom bar announcement

Reports 3

• Measure effectiveness of product tours
• Filter in reports
• Downloading Reports for User Tours Steps, Forms, and Surveys Answers

Add-ons 3

• Run surveys and collect NPS in Usetiful - how to integrate Survio
• Collect email address of your leads from product tours - how to integrate Automizy into Usetiful product tours
• How do I create custom button to run my tour?

FAQ 7

• Browser support
• Triggering Tour Steps by Element Events
• Phone call or screen sharing with Usetiful team
• What's Usetiful watermark and how to remove it
• What is an assist?

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Troubleshooting 6

• Why is my pointer showing in right bottom corner?
• My tour starts every time - what is the problem?
• How to test your custom events
• Preview is not working, what should I do?
• Testing Usetiful integration

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Knowledge base 1

• Introducing Knowledge Base

Users 2

• User Profiles
• How to quick and easy import users into Usetiful

Localization 1

• Introduction to Localization module

AB experiments 1

• Install your A/B experiment

Data and variables 7

• Send data from Usetiful to any 3rd party service using Zapier
• How to Show Different Product Tours to Different User Segments
• Personalize Content for Your Users
• How to collect data for published tours with Google Analytics
• Anonymous statistics about users

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Integrations 4

• Webhooks
• Calling webhooks within office.com domain
• Integrate Usetiful with Mailchimp
• Google Analytics

Installation 3

• User ID for the cross-device support
• Right to left support
• How to Configure Content Security Policies (CSP) on Your Server for Usetiful Installation

Frontend API 3

• FE API: Product Tour functions
• FE API: Checklist functions
• FE API: User functions

A 1

• Aha Moment

C 2

• Checklist
• Customer Relationship Management (CRM)

D 1

• Digital Adoption Platform

F 1

• Features

J 2

• JavaScript
• Jobs To Be Done Framework (JTBD)

N 1

• Net Promoter Score

O 1

• Onboarding Checklist

P 1

• Product Tour

S 2

• Smart Tip
• Single Page Application

T 1

• The User is Drunk

U 7

• User Adoption
• User Churn
• User Experience
• User Flow
• User Interface

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