Help Center

Create tours 6

• Create Product Tour
• Page targeting explained
• Get element selectors from your page
• Update product tour
• Create Smart Tips

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Installation 7

• Install Usetiful to start publishing product tours
• Using tags to segment users and customize tours
• User ID for cross-device support
• How to install Usetiful on WordPress?
• How to install Usetiful on GoHighLevel?

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Preview tours 2

• Different Ways to Preview Your Product Tours
• Preview Tours with Usetiful Chrome Extension

Tips & Tricks 34

• Cover multiple page walkthrough with just one product tour
• Checklist as a part of your user onboarding
• Measure effectiveness of product tours
• How to translate your product tours
• How to target your element using attribute selectors

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Customize Look & Feel 5

• How to improve your Theme with custom CSS
• Customize theme for natural look & feel
• Welcome new users like Slack
• Troubleshooting: Themes with custom CSS
• How to turn modal dialog into a bottom bar announcement

Add-ons 3

• Run surveys and collect NPS in Usetiful - how to integrate Survio
• Collect email address of your leads from product tours - how to integrate Automizy into Usetiful product tours
• How do I create custom button to run my tour?

FAQ 7

• Browser support
• Triggering Tour Steps by Element Events
• Phone call or screen sharing with Usetiful team
• What's Usetiful watermark and how to remove it
• What is an assist?

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Troubleshooting 6

• Why is my pointer showing in right bottom corner?
• My tour starts every time - what is the problem?
• How to test your custom events
• Preview is not working, what should I do?
• Testing Usetiful integration

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Knowledge base 1

• Introducing Knowledge Base

Data and variables 7

• Send data from Usetiful to any 3rd party service using Zapier
• Introduce a new user segment
• Personalize content to your users
• Filter in reports
• How to collect data for published tours with Google Analytics

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Integrations 1

• Webhooks

Installation 1

• User ID for the cross-device support

Frontend API 3

• FE API: Product Tour functions
• FE API: Checklist functions
• FE API: User functions

A 1

• Aha Moment

C 2

• Checklist
• Customer Relationship Management (CRM)

D 1

• Digital Adoption Platform

F 1

• Features

J 2

• JavaScript
• Jobs To Be Done Framework (JTBD)

N 1

• Net Promoter Score

O 1

• Onboarding Checklist

P 1

• Product Tour

S 2

• Smart Tip
• Single Page Application

T 1

• The User is Drunk

U 7

• User Adoption
• User Churn
• User Experience
• User Flow
• User Interface

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