Help Center

Spaces is a premium feature designed for teams managing multiple projects or environments from a single account. It allows you to organize your content, manage team access, and customize the user experience for different domains or applications.

Key Benefits of Using Spaces

• Granular Access Control: Manage member permissions by assigning them to specific Spaces. Members will only see and interact with content within their assigned Space.

• Multi-Project Management: Each Space comes with its own unique installation script. This allows you to use one Usetiful account to run onboarding content across entirely different websites or applications.

• Custom Branding: You can customize the theme for each individual Space to ensure your tours and tooltips match the natural look and feel of each specific project.

Managing Members and Roles

The way you interact with your team changes slightly when using Spaces:

• The Global Admin: They have exclusive permissions to create or delete Spaces and assign members to them.
  

• Adding Members: When you invite new members to the account, they are automatically added to the Space currently selected in your dashboard.

• Switching Spaces: The Manage spaces selector will appear in your dashboard as soon as you have more than one Space created.

How to Create and Set up a New Space

Creating a new Space allows you to isolate content and users for a specific project. Follow these steps to get started:

1. Create a New Space

1. Log in to your Usetiful account as a Global Admin.

2. Click on the Space Management (located in the dropdown menu of the sidebar or in your profile menu). 
   
   

3. Select "+ New Space" 

4. Give your Space a unique name (e.g., "Production App" or "Marketing Site") and click "Create Space".
   

2. Install the Space-Specific Script

To ensure your content appears on the correct site, you must use the unique code for that Space:

• Navigate to the Install section within the newly created Space.

• Copy the specific installation script.

• Paste the script into the HTML of the target website or application.

3. Assign Members to the Space

1. Ensure the correct Space is currently selected in your dashboard.

2. Navigate to Team.

3. Invite new members or adjust existing permissions.

   • Note: Members added while this Space is active will only have visibility into this specific environment.

4. Customize the Theme

To give your Space a unique look:

1. Go to the Themes menu.

2. Adjust colors, fonts, and button styles. These changes will apply only to the current Space, allowing you to maintain different brand identities across your projects.

   Note: For more information on visual styling, see our guide on [Customizing themes for a natural look & feel].

Space Management & Advanced Settings

Within Space Management, Global Admins can manage security protocols and feature availability for each specific Space.

• Enforce Two-Factor Authentication (2FA): Toggle this on to require 2FA for all team members in a specific Space to enhance account security.

• Enabling SSO (Enterprise Only): : Enterprise users can set up SSO via MS Azure to centralize access management. View SSO Setup Guide.

• AI Features Toggle: You can disable AI features within the Assistant and Editor for specific Spaces. When disabled, users in that Space cannot access AI-powered tools.

• Deactivating a Space: If you need to take a project offline, you can deactivate the Space. Once deactivated, the Usetiful script will stop working immediately, and all content will become unavailable to your end users.

Quick Reference: Feature Scope