We believe that good user onboarding should not be expensive. That is why we offer Usetiful Free (a free-forever license) and Usetiful Plus (paid plan with very competitive pricing). 

To keep the prices in check, we must operate our business on a scale and efficiently. That is why support over a phone call or screen sharing is limited to customers with select tiers only.

TierSupport availability
Usetiful FreeUser guides, How-Tos and FAQs + Support portal for tickets and questions
Usetiful Plus
Usetiful Premiumprevious + Customer Success Manager bookable for a call
Usetiful Enterpriseas agreed in the contract