We believe that good user onboarding should not be expensive. That is why we offer Usetiful Free (a free-forever license) and Usetiful Plus (paid plan with very competitive pricing).
To keep the prices in check, we must operate our business on a scale and efficiently. That is why support over a phone call or screen sharing is limited to customers with select tiers only.
| Tier | Support availability |
| Usetiful Free | User guides, How-Tos and FAQs + Support portal for tickets and questions |
| Usetiful Plus | |
| Usetiful Premium | previous + Customer Success Manager bookable for a call |
| Usetiful Enterprise | as agreed in the contract |