FAQ
Counting and billing customers for “assist”-s is the fairest and most customer-centric approach in user onboarding and product tour software. Usetiful is pi...
Fri, 22 Nov, 2024 at 4:55 PM
Usetiful makes it fast and easy to build onboarding content collaboratively with your team. You can invite team members to your account to work on content t...
Tue, 10 Feb, 2026 at 9:00 AM
The metrics are not expected to match precisely because they measure different things: Metric What it Measures Calculation Basis Views Total display...
Thu, 20 Nov, 2025 at 6:41 AM
Usetiful is a web application that operates within an internet browser. We support the following browser versions: End users The user onboarding experi...
Thu, 12 Mar, 2026 at 6:10 AM
If enabled, Smart Tip Beacons (hotspots) are placed automatically. When the target element is a piece of text or a button with text, in some cases the beaco...
Mon, 17 Apr, 2023 at 6:13 PM
When managing how tours, surveys, or banners appear to your users, it is important to distinguish between recurring triggers, user-initiated snoozing, and...
Mon, 6 Apr, 2026 at 11:25 AM
Shadow DOM is a capability to provide encapsulation when creating elements. It enables you to have a whole bunch of elements hidden behind a simple <tag&...
Tue, 10 Jan, 2023 at 11:38 AM
2-factor authentication (2-FA) verification is a security process that requires a user to provide two different authentication factors to access an account....
Wed, 1 Mar, 2023 at 9:46 AM
To provide a seamless onboarding experience, Usetiful utilizes a small set of cookies. These cookies allow the platform to remember user progress, avoid re...
Tue, 31 Mar, 2026 at 7:14 AM
Usetiful watermark is a bar at the bottom of the Usetiful content. It appears in Usetiful Free and Usetiful Plus plans. Text "Powered by Usetiful"...
Wed, 28 Feb, 2024 at 9:09 AM